Contact StrangerCam
Need help with a payment, a report or a privacy request? Email us and include the details below so we can find your case quickly.
- support[at]strangercam.cc
- Reply by email
How to reach support
Email support[at]strangercam.cc (replace [at] with @). We reply by email, usually within a few business days. Before you write, the help center answers the most common questions faster.
What to include so we can help quickly
A short, specific message gets a faster answer.
- Payments:the time, the amount and the last four digits or the payment method used.
- Reports:the time of the chat and what happened. Please do not send explicit material.
- Technical problems:your device, browser and what you saw on screen.
- Privacy requests:what you want to know or delete. See the privacy policy.
If someone is in danger
If you or someone else is in immediate danger, contact your local emergency number first. For reports of illegal content, also contact your local authorities.
Quick answers you might not need to wait for
If your question is about a camera or microphone that is not working, the fix list in the help center usually solves it in a minute. If you are wondering how free matches and coins work, the free video chat page has the full breakdown. If you want to report behavior, read the community guidelines first so you can describe which rule was broken.
For anything else, email support[at]strangercam.cc. Please write in English if you can, and tell us the device and browser you are using. It is the single most useful detail when we are tracing a technical problem.
Questions people ask first
How long do replies take?
Where is the help center?
Related on StrangerCam
Ready to meet someone new?
Tap once, allow your camera and say hello. Your first match is free, and you can skip whenever you like.
Start Video Chat